Center MINE organized a webinar entitled “Consumer Behavior in the Digital Era,” presented by Ms. Chourouk Mohamad Ali, Deputy Director of Customer Experience and Director of Boubyan Bank in Kuwait.
The webinar highlighted changes in consumer behavior and the impact of digital transformation on everyday choices and lifestyles.
Ms. Chourouk Mohamad Ali presented the main trends that characterize today’s consumers, noting that people are spending more time alone and, on the Internet, which is transforming social interactions and purchasing habits.
She highlighted the growing preference for local products over international ones and the emergence of responsible consumption. She also explained how the digital age continues to redefine consumer expectations, making adaptability and innovation essential for companies that want to meet modern demands.
